Xervo

#postmortem

Postmortem - Partial Outage on July 22nd 2015

Postmortem - Partial Outage on July 22nd 2015

In the spirit of maintaining a relationship of transparency and trust with our customers, we’ve provided a rundown of events that transpired yesterday that affected a number of regions. We sincerely apologize to those affected and have taken steps to ensure this particular issue cannot happen again.

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Postmortem - MongoDB Outage on January 2nd, 2015

Postmortem - MongoDB Outage on January 2nd, 2015

On January 2nd, 2015 two of our MongoDB hosts, Novus and Proximus, reverted to read-only status for several hours, which affected many of our customer applications. We're sincerely sorry for the outage and want everyone to know we've taken steps to ensure it doesn't happen again.

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